PRIVACY POLICY

Who We Are

Cross Guns is a pub and restaurant based in Ireland. Our website is www.crossguns.ie.

If you have any questions about this policy or how your data is handled, please contact us at: Email: info@crossguns.ie

What Information We Collect

Information you provide directly:

• Your name

• Your email address

• Your phone number

• Details included in any enquiry or reservation request

We do not collect any unnecessary or sensitive personal data.

Technical information collected automatically by our hosting platform:

• IP address

• Browser type and version

• Device information

• Website usage data such as page visits and session duration

How We Use Your Information

We use your information only to:

• Respond to your enquiry

• Arrange and manage table reservations

• Communicate with you about your visit

• Comply with any applicable legal obligations

We do not use your data for marketing purposes without your explicit consent.

Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

• Consent — when you contact us or submit a reservation via our website

• Legitimate interests — to manage reservations and operate our business

• Legal obligation — where required by applicable law

Cookies and Tracking

Our website is hosted on the Framer platform and uses Google Tag Manager (GTM).

Necessary cookies are set by Framer as part of running the website. These are essential for the site to function correctly and do not require your consent.

Google Tag Manager is installed on the site but currently contains no analytics or tracking tags. It is in place as infrastructure only and does not collect any personal data in its current configuration.

No analytics, advertising, or marketing cookies are currently active on this website.

When you visit the site you will be shown a cookie banner. You can accept, reject, or customise your preferences at any time. If any tracking tools are added in future, this policy will be updated accordingly.

Framer platform cookies As our website is hosted on Framer, Framer may set certain cookies as part of its platform operation. These are set by Framer directly and are outside our control. You can read more at framer.com/legal/privacy-statement.

Table Reservations (OpenTable)

We use an OpenTable booking widget on our website to allow you to make table reservations. When you use this widget, you will be directed to OpenTable's platform to complete your booking.

Any personal data you provide during the booking process — such as your name, email address, phone number, and party size — is collected and processed by OpenTable directly, under their own privacy policy. We recommend reading OpenTable's privacy policy at opentable.com/legal/privacy-policy.

We may receive booking confirmation details from OpenTable in order to manage your reservation.

Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes.

We use the following third-party platforms as part of operating our website and services:

• Framer — our website hosting and infrastructure platform

• Google Tag Manager — installed but currently containing no active tracking tags

• OpenTable — online reservation and booking management

These providers process data in accordance with GDPR requirements and act only as required to deliver their services.

Data Retention

We retain your personal data only for as long as necessary to manage your reservation or respond to your enquiry. Once it is no longer needed it is securely deleted. Please refer to OpenTable's privacy policy for details of how they retain booking data.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

Your Rights Under GDPR

As a resident of the EU or EEA, you have the right to:

• Access the personal data we hold about you

• Rectify inaccurate or incomplete data

• Erase your data (the right to be forgotten)

• Restrict or object to how we process your data

• Data portability — request your data in a portable format

• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@crossguns.ie. We will respond within one month.

For data held by OpenTable, please contact them directly via their privacy policy page.

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.

Changes to This Policy

We may update this Privacy Policy from time to time, including if any new tracking or analytics tools are added to the website. The date at the top of this page shows when it was last updated.